Still having a tech come up anyways, but according to Rogers support (on the phone and over internet chat) the signal is good. I may get them to swap the modem, and prepare to set up the connection the same way as the other one in the house by using a router and setting up the modem/router combo from Rogers as just a modem.

Check the ethernet cable that connects the modem to the router (should connect to the out port on the modem and the in port on the router). If the connections appear to be correct, you may be experiencing an outage. Your next step should be to contact your ISP (Internet Service Provider) to have them check the signal from their end. Sep 12, 2017 · SOLVED Fix Ethernet Internet Connection Problem in Windows 10 (Ethernet Connection Problem) - Duration: 3:06. dreamerBros 479,329 views. 3:06. Dec 23, 2016 · How to Solve Windows 10 Wifi Limited Access problem - Troubleshoot WiFi Not Connecting in Windows 10 - Duration: 6:06. ProgrammingKnowledge2 1,512,198 views Aug 20, 2012 · Jake Clarke asked why his Internet connection completely drops out every so often. replace the cable connecting the modem to the router. If that doesn't work, replace the cable going from the Xfinity Internet and WiFi Connection Troubleshooting If you are having Xfinity Internet connection problems, troubleshoot your connection with these step-by-step solutions. Xfinity Nov 15, 2009 · So here’s the deal. For the past week I have been having issues where the Spectrum modem keeps dropping the internet connection. At first, it was once or twice a day and the connection would drop for about 5 to 10 minutes before reconnecting. Starting yesterday the frequency increased, and this morning it was dropping about every 5-10 minutes.

Oct 12, 2010 · Another cause for Internet connection drops is faulty equipment. Assuming multiple computers and devices in the house are having the same issue, you can troubleshoot the modem by plugging one computer directly into the modem to see if the problem persists. If it does, then the router has been eliminated from the possibilities and the modem is

Oct 07, 2013 · If the connection no longer drops when your computer is plugged into the modem, there is an issue with your router or wireless setup. If the connection still appears to drop with a single computer, use a different computer to try and determine if a network component in your computer is not functioning correctly. My wireless internet connection drops off for no reason at all! Have you called your ISP(Internet Service Provider such as AT&T or Comcast) only to have them tell you there is nothing wrong with your internet connection? Chances are they are right and you just need to change your WiFi routers wireless channel. This is the best first step. Jul 12, 2017 · The goal is to plug your device directly into the modem via the hardline of an Ethernet cable and establish a connection to the greater Internet. If you’re using an actual computer, be it a laptop or desktop, it’s best to use a very basic connectivity test such as pinging Google’s DNS servers. Sporadic or intermittent loss of you connection to the Internet is often caused by electronic or physical interference. If your Internet connection is coming and going, you may want to check the following things: Your phone jack may be defective or damaged. Try connecting the modem to a different phone jack, if possible.

Dec 29, 2013 · I called my house from my cell and as soon as it rang the connection dropped. I saw posts here about running a line right from the modem to the NID port so I did that. When I called the home number this time while watching the connection status and running ping the connection did not drop.

Next time your connection drops, first look at your cable modem or DSL router's status lights and make sure they are indicating normal operation. Next, before you unplug or reboot the router, log into the admin pages and check the Status page again. If the IP address is missing, you've somehow lost your DHCP lease. If your router allows you to Connection has frequently been dropping, and I am almost certain it is not a problem with the router or modem. Over the past month or so, we have used 2 different modems and 3 different routers, and nothing has fixed service dropping. When the connection drops while I'm in the middle of a game, I don't disconnect instantly. what was the outcome here? I replaced my wrt1900ac with the velop system and ever since I've been having "dropped internet" issues with the velop system. I have a similar setup. Xfinity XOne router with primary velop hardwired to a port on the back of the modem. then a wired connection to an 8port switch.